At Omni Digitizing, we strive to provide our customers with top-notch quality and satisfaction. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy outlined below:

1- Refund Eligibility

• Refunds may be considered under the following circumstances: • If the final product delivered does not meet the specifications provided by the customer. • In case of any technical errors or issues resulting in the inability to fulfill the order. • If the order is canceled before any work has been initiated. • Refunds are not applicable for completed orders that meet the specified requirements.

2. Refund Process

• To request a refund, customers must contact our customer support team within [sales@omnidigitizing.com] days of receiving the final product. • Customers are required to provide detailed information regarding the reason for the refund request, along with any supporting documentation or evidence. • Upon receiving the refund request, our team will review the case thoroughly to determine eligibility. • If the refund request is approved, the refund will be processed within [insert number] business days using the original method of payment.

3. Partial Refunds

• In certain cases where only a portion of the order is deemed unsatisfactory, a partial refund may be considered. • The amount of the partial refund will be determined based on the extent of the discrepancy or issue identified.

4. Non-Refundable Items

• Certain items or services may not be eligible for refunds, including but not limited to: • Customized or personalized designs that have been approved by the customer. • Orders that have been completed and delivered in accordance with the specifications provided.

5. Dispute Resolution

• In the event of any disputes regarding refund eligibility or resolution, customers are encouraged to contact our customer support team for prompt assistance. • Our team is committed to resolving any issues or concerns in a fair and transparent manner, ensuring customer satisfaction.

6. Policy Revisions

• Omni Digitizing reserves the right to revise or amend this refund policy at any time without prior notice. • Customers are encouraged to review the refund policy periodically for any updates or changes.

Contact Us: If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team at [sales@omnidigitizing.com]. We are here to assist you and ensure a seamless experience with our services.