At Omni Digitizing, we strive to provide our customers with top-notch quality and satisfaction. However, we understand you might have certain questions in your mind. You can find answers here.

What services do you offer?

We offer a range of services including custom embroidery digitizing, logo digitizing, vector art conversion, and embroidery file editing.

What file formats do you accept?

We accept various file formats including JPEG, PNG, GIF, PDF, and AI.

What is the turnaround time for digitizing services?

Our standard turnaround time is 24-48 hours, but we also offer rush services for urgent projects.

What is embroidery digitizing?

Embroidery digitizing is the process of converting a design into a stitch file that can be read by an embroidery machine.

What types of files do you deliver for embroidery digitizing?

We deliver embroidery files in various formats including .DST, .EXP, .JEF, and .PES.

Can you digitize complex designs?

Yes, our team of experts specializes in digitizing complex designs with intricate details and precision.

How do you ensure quality in embroidery digitizing?

We use state-of-the-art software and expert digitizers to ensure accurate stitch counts, precise detailing, and high-quality embroidery files.

What is vector art conversion?

Vector art conversion is the process of converting a raster image into a scalable vector format.

What file formats do you deliver for vector services?

We deliver vector files in various formats including .AI, .EPS, .SVG, and .PDF.

Can you convert low-quality images into vectors?

Yes, our team of experts can convert low-quality images into high-quality vectors with precise detailing and clarity.

How do you ensure quality in vector services?

We use state-of-the-art software and expert vector artists to ensure precise detailing, accurate scaling, and high-quality vector files.

How do I place an order?

Simply fill out our online order form, upload your design file, and select your services. We'll take care of the rest!

What payment methods do you accept?

We accept various payment methods including credit cards, PayPal, and bank transfers.

Do you offer any discounts or promotions?

Yes, we offer discounts for bulk orders and repeat customers. Contact us for more information.

Contact Us: If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team at [sales@omnidigitizing.com]. We are here to assist you and ensure a seamless experience with our services.